Privacy Policy
Privacy Policy & SMS Communication Terms
In Drew’s Sober Living, we operates the website located at https://www.drewssoberliving.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, apply for residency, or communicate with us via phone, text message, or email.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to: Full name, Phone number, Email address, Emergency contact information, Application and intake information, Residency-related communications, Payment-related information, we do not directly store full credit or debit card numbers.
Automatically Collected Information
When you visit our website, we may automatically collect: IP address, Browser type, Device information, Pages visited, Date and time of visits, Cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to: Respond to inquiries and applications, communicate regarding residency, payments, and program participation, send administrative, operational, or service-related messages, Process program fees and payments, improve our website and services, maintain security and prevent fraud, Comply with legal, regulatory, and contractual obligations.
SMS and Phone Communications (Text Messaging Terms)
By providing your phone number, you consent to receive calls and SMS text messages from Drew’s Sober Living related to: Applications and intake, Residency or program participation, Payments and billing, House updates, reminders, and administrative communications, Message frequency may vary. Message and data rates may apply according to your mobile carrier plan. Consent to receive SMS messages is not a condition of residency or services.
Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you may receive a final confirmation message. No further messages will be sent unless you re-opt in.
Help
For assistance, reply HELP or contact us using the information provided below.
Sharing of Information
We may share your information only as necessary with: Service providers (including payment processors, SMS platforms, CRM systems, and email services) Staff and house management for operational purposes, Legal authorities when required by law or to protect safety, Emergency contacts when necessary, we do not sell personal information, including phone numbers.
Payments
Payments are processed through third-party payment processors such as Stripe. Drew’s Sober Living does not store or have access to your full payment card information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality and analytics. You may disable cookies through your browser settings, though some features of the website may not function properly.
Data Retention
We retain personal information only for as long as necessary to fulfill operational, legal, regulatory, or contractual obligations.
Your Rights
You may request to: Access your personal information, Correct inaccurate information
Request deletion of information where legally permitted, withdraw consent for communications, Requests can be made by contacting us using the information below.
Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or our SMS communications, contact us at:
Drew’s Sober Living
Email: Drew@drewssoberliving.com
Website: https://www.drewssoberliving.com